Change is as Good as a Rest, Well it Seems to have Worked Well for us

We have all just welcomed in a new year but are you content with the way your business developed through 2014?

What could make your 2015 brighter?  Sometime the key is change; it seems to have worked well for us.

We have taken a short time to reflect on our business activities through 2014, and on analysis we have undertaken large business changing projects that, we believe, have contributed to a successful year.

We began with the launch of our new branding, which injected a new sense of vibrancy into the way we project ourselves.  This fresh brighter look has translated well on the livery of our new vans.  We are particularly pleased with the eye catching orange and blue design with its suggestion of movement.  It feels like a perfect representation for our company and reflects where we are now.

This was followed by a seamless office move for our Oxford branch, causing no break in service for our customers.

Our most ambitious change was the launch of our new website.  This was by far the biggest project and the one which offered the most to our customers.  We ensured that the wording of the site was carefully chosen; while meticulous planning was given to the functionality and ease of navigation for customers.  Our customers were consistently at the forefront of our minds during the development process.

Lastly 2014 saw CSM introducing a new delivery service, aimed at e-Commerce traders.  Our e-Com+ service gives a 3-4 day delivery service at a very competitive rate.  We feel this addition to our delivery service options complements our existing service and allows us to offer a complete range of delivery options.

We strongly believe that these changes have helped path our way to a successful year!  As they say a change is as good as a rest, and we are feeling energised and ready for our next set of challenges for 2015.